Astrotechne FAQ

Question 1

What is Astrotechne's mission?

Accepted Answer

Astrotechne is building a technical astrology workspace where charts, timing, reports, asteroid work, elections, and reference material share one source-aware workflow.

Question 2

What can I do in Astrotechne?

Accepted Answer

You can cast live charts, manage saved private charts, search and import chart libraries, generate Asteroid Report, Doctrine Report, and Timing Report, browse the Public Chart Library, and use source-backed reference pages alongside chart work.

Question 3

Do I need an account?

Accepted Answer

Public chart examples and reference pages are available without an account. Private saved charts, people records, report history, billing, and account settings require signing in.

Question 4

How are sources used?

Accepted Answer

Public pages are paraphrase-first. Excerpts are limited to public-domain material or reviewed short fair-use snippets, and modern copyrighted material defaults to citation-only treatment.

Question 5

How should I use references during chart work?

Accepted Answer

Use the chart workspace to identify a condition, then use reference pages to inspect the object, doctrine, source, or astrologer context separately from the calculated result.

Question 6

Where do reports and timing tools fit?

Accepted Answer

Asteroid Report, Doctrine Report, and Timing Report turn chart context into generated reports. Saved reports live in the Reports workspace, while generation starts from the report creation flow. Experimental timing, transits, events, and Explore panels are Supporter Labs.

Question 7

Is Public Chart Library browsing free?

Accepted Answer

Yes. Public Chart Library browsing, public chart detail pages, and approved public report viewing are free where available. They do not require sign-in unless you start private saved work or new generation.

Question 8

Does reading a public report use included reports?

Accepted Answer

No. Reading an already published public report does not use Free introductory reports, Core or Supporter included monthly reports, or single-report checkout.

Question 9

What uses report allowance in the Public Chart Library?

Accepted Answer

Generating a new personalized report or a new public report uses an accepted report-generation path: one of a Free account's 3 introductory reports, a Core or Supporter monthly included report, or the flat $3.99 single-report checkout after included allowances are unavailable.

Question 10

Does public browsing appear in report activity?

Accepted Answer

No. Public Chart Library browsing and public report viewing are not report-generation events and should not appear as report activity rows. Only generated reports, paid checkout recovery, and account report history belong in report activity.

Question 11

Why does the Public Chart Library avoid social mechanics?

Accepted Answer

The Public Chart Library is an archive and research reference area. It emphasizes source status, categories, tags, collections, doctrine visibility, and public examples instead of popularity ranking or attention loops.

Question 12

Are product-page report examples real?

Accepted Answer

Yes. Product-page report examples come from real approved public reports. If no reviewed record exists for a report family, the product page stays empty instead of showing a sample that does not exist.

Question 13

Who can use Labs?

Accepted Answer

Labs is Supporter access for elections, search, transits, events, Explore modes, and mundane astrology. Free and Core accounts use chart, reference, Public Chart Library, and report workflows without Labs.

Question 14

How is Labs different from the standard workspace?

Accepted Answer

The standard workspace covers chart-library storage and search, live chart inspection, source-backed reference, Public Chart Library browsing, and the three report families. Labs workspaces are Supporter research areas and may change separately from the standard report flow.

Question 15

Which reports consume included reports?

Accepted Answer

Asteroid Report, Doctrine Report, and Timing Report consume Free introductory reports, Core or Supporter included monthly reports, or a report-specific $3.99 single-report checkout. Public Chart Library browsing and approved public report viewing do not consume report allowance.

Question 16

Are included reports the same as AI tokens?

Accepted Answer

No. Included reports are monthly report-generation allowances for specific Astrotechne report families, not tokens, API units, stored account value, or generic text generation.

Question 17

Does Labs access use included reports?

Accepted Answer

No. Labs is Supporter-only access to research workspaces such as elections, search, transits, events, Explore modes, and mundane astrology. Report generation uses introductory reports, included monthly reports, or report-specific single-report checkout.

Question 18

Do my monthly included reports roll over?

Accepted Answer

No. Core includes 6 reports per month and Supporter includes 15 reports per month. Those included reports refresh each billing month and unused reports do not roll over.

Question 19

Do my free intro reports expire?

Accepted Answer

New Free accounts receive 3 introductory free reports across Asteroid Report, Doctrine Report, and Timing Report. They do not refresh after use and may expire if an account is closed, inactive, abusive, or otherwise ineligible.

Question 20

Do paid report purchases expire?

Accepted Answer

A $3.99 single-report purchase is tied to the selected report request. It is not a stored balance, and support should review any paid request that is not delivered or recoverable.

Question 21

Can I buy a bundle or pack of reports?

Accepted Answer

No. Astrotechne does not sell credit packs, wallet balances, account credits, transferable balances, or prepaid report bundles.

Question 22

What happens if report generation fails after I paid?

Accepted Answer

Contact support with the account email and report name. We will review the failed generation, retry or recover access when possible, and evaluate refund options when the paid report cannot be delivered.

Question 23

Can I get a refund?

Accepted Answer

Refunds are reviewed for duplicate charges, failed generation after payment, canceled checkout problems, legal requirements, and other case-by-case circumstances. Delivered reports are normally final once generated.

Question 24

What does canceling Core or Supporter do to my monthly reports?

Accepted Answer

Canceling stops future renewals and future monthly report refreshes after the paid access period ends. It may also remove paid-plan feature access when the subscription ends.

Question 25

What is free to view in the Public Chart Library?

Accepted Answer

Public reference pages, public chart examples, public reports, featured analyses, and published historical or cultural collections are free to view where available without sign-in. Private saved work, report history, and new report generation require account access, included report allowance, or checkout.

Question 26

How do I contact support?

Accepted Answer

Open /support with your account email, the report, checkout, public chart, public report, correction, source, billing, refund, failed generation, privacy, or account issue involved. Do not send payment card numbers.

Question 27

Is Astrotechne production-ready?

Accepted Answer

Astrotechne is launch-ready for chart work, source-backed reference, Public Chart Library browsing, account workflows, and generated reports. Supporter Labs remain early-access research workspaces and may change separately from the standard report flow.

Astrotechne FAQ

Questions

Platform & workflow

Public Chart Library

Labs & early access

Reports & allowance

Account & billing

Astrotechne FAQ

Questions

Platform & workflow

Public Chart Library

Labs & early access

Reports & allowance

Account & billing